If you’re looking to return or exchange your order, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Note that Shipping and handling (S&H) charges are non-refundable unless the item is determined to be defective. Environmental Handling Fees will be refunded.

Please note the following exceptions to our return and exchange policy:

Below are some examples of common exceptions.

Discounted items are final and cannot be returned or exchanged Returned items must have tags still on and be returned in original packaging Returned items must have no visible signs of wear or use In case of out of stock, we will cancel the order.

How do I return a Apesbell for Business product?

For products ordered from Apesbell for Business on apesbell.com, please refer to Marketplace Returns section

For products ordered through the Account management team, please contact your dedicated Account Manager, or email forbusiness@apesbell.com or call 1-514-662-8119

For products ordered via apesbell.com for Business Portal , please contact mail@apesbell.com